Mailboxes and structures should be maintained to ensure compliance with Village and U.S. Postal Service requirements.
What Can You Do if Your Mailbox is Damaged During Snow Removal?
The Village will replace damaged mailboxes with standard issue boxes provided that the original mailbox was placed in compliance with Village Regulations and was actually hit by the plow truck. If your box or post was damaged, please contact Public Works and Engineering at 847-515-5222 to report the damage. Two replacement options are available:
1. The Village will replace your box, post, or both, depending on the damage, with a standard product. This consists of a standard metal mailbox and wooden 4’x4’ post. You do have the option to have a more expensive model installed by the Village, but you must pay any cost above the $45.00 maximum allotted by the Village. This $45.00 consists of $25.00 for the mailbox and $20.00 for the post. If you decide to purchase your own mailbox and have the Village install it, you must call the Public Works and Engineering Department at 847-515-5222 to set up an appointment.
2. You may replace the box yourself and allow the Village to reimburse you for the cost of the replacement. With this option you must, again, stay within the $45.00 allotted by the Village ($25.00 for the mailbox and $20.00 for the post). You can also install a more expensive mailbox and post, but you will be reimbursed a maximum of $45.00.Remember to follow the installation requirements if you install your own mailbox. Additional information can be found in:
For more information, contact Public Works at 847-515-5222.